Privacy Policy

Introduction

quantacoriues B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quantacoriues.top, use our services, or interact with us in any way.

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

The data we collect includes personal information that you voluntarily provide to us and information that is automatically collected when you use our website and services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address
• Membership Information: Fitness goals, health information relevant to training, emergency contact details
• Payment Information: Billing address and payment method details (processed securely through third-party providers)
• Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Communication Records: Records of your communications with us, including emails, phone calls, and chat messages

How We Use Your Information

We use of your data is based on legitimate business interests and, where required, your consent. We use your personal information for the following purposes:

• To provide and maintain our fitness services and facilities
• To process membership applications and manage your account
• To communicate with you about our services, appointments, and important updates
• To personalise your fitness experience and provide tailored recommendations
• To process payments and manage billing
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our legitimate interests
• To send marketing communications (with your consent where required)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Emergency Situations: To protect the health and safety of our members and staff

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain member data for the duration of your membership plus seven years for accounting and legal purposes. Marketing data is retained until you withdraw consent or for a maximum of three years from last interaction.

Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent for data processing where consent was the legal basis

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed within the European Union. If we need to transfer your data outside the EU, we will ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable data protection laws. Contact details: autoriteitpersoonsgegevens.nl

This Privacy Policy is governed by Dutch law and the General Data Protection Regulation (GDPR).